Frequently Asked Questions
Absolutely Yes. All KISTOY parcels come in plain packaging without any logos, branded labels or product descriptions. Nobody will know what’s inside except you. It’s perfect, even if you live with housemates or snoopy neighbors.
Please allow up to 2 business days (Monday through Friday) for your order to be processed and shipped. We do not ship on weekends or holidays. Any orders placed after 5:00 AM Pacific Standard Time will be processed on the next business day.
To clean your KISTOY toy or any sex toy for that matter, use a mild antibacterial soap and wash it with warm water. Leave to air dry. Another straightforward method is to spray the toy cleaner onto the surface and wipe it off.
Yes，all KISTOY is waterproof so you can use it in bathroom, and it’s easy to clean.
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